Client Success Coordinator

1 week ago


Chipping Sodbury, South Gloucestershire, United Kingdom Sopra Banking Software Ltd Full time

Sopra Banking Software Ltd is a global financial technology company that helps banks and the financial services industry reimagine how to operate in an increasingly digital world. We are seeking a Client Success Coordinator to join our team and play a key role in ensuring the success of our clients.

The successful candidate will have a strong background in customer service, excellent communication skills, and the ability to work well in a team setting. Key responsibilities include:

  • Managing and improving overall customer relationships
  • Responsible for understanding, monitoring, and implementing contractual terms and service level agreements
  • Acknowledging customers promptly and treating them in a courteous manner

As a Client Success Coordinator, you will work closely with our clients to understand their needs and provide tailored solutions to drive long-term partnerships. The salary for this position is £31,000-£34,000 per annum, plus a range of benefits including private medical insurance and a pension plan.



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