Network and Systems Capacity Manager

4 weeks ago


London, Greater London, United Kingdom Smart DCC Full time
Job Title: Network and Systems Capacity Manager

We are seeking a highly skilled Network and Systems Capacity Manager to join our team at Smart DCC. As a key member of our capacity management team, you will be responsible for ensuring that our services, systems, and infrastructure are appropriately sized to meet capacity and performance targets in a cost-effective manner.

Key Responsibilities:
  • Build effective partnerships across the business to identify and understand performance and capacity needs, demand pipeline, and future growth.
  • Act as a subject matter expert for service and component capacity that makes up the DCC's large and technically challenging secure data network to support the successful smart meter roll-out across Great Britain.
  • Ensure that DCC infrastructure, network, and application capacity remains fit for purpose, is stable, reliable, and able to respond to changes and future demands.
  • Partner with DCC Technical Architects and Data Science to provide an agile and flexible approach to capacity management that supports the needs of our customers in terms of data and connectivity.
  • Drive the diagnosis and resolution of capacity or performance-related issues working with other ITIL functions.
  • Oversee the production and maturing of Service Provider Capacity plans to predict performance and capacity needs and the production of regular management reports and dashboards.
  • Draft and maintain policy, standards, and procedures for capacity management and planning and identify and drive opportunities to create or improve processes.
  • Produce capacity and performance impact assessments to understand the impact of operational changes, maintenance, projects, and programs on the baseline performance and capacity utilization of the solutions.
  • Build and maintain capacity and performance models to predict capacity break points and bottlenecks.
Requirements:
  • Predictive analysis (relating demand to consumption)
  • Performance impact – assessing how resource consumption impacts performance targets and SLAs (e.g., response time and throughput)
  • Knowledge of Cloud Technologies (GCP, AWS, Azure, etc.) and the potential evolution and benefits of applying network planning and capacity planning techniques within this domain
About Us:

At Smart DCC, we're committed to ensuring an inclusive and accessible recruitment process. We're a Disability Confident member and proud to be part of the Capita group, a leading UK provider of technology-enabled business services. Join us and become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors.



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