German Language Customer Service Specialist

14 hours ago


Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time
Job Title: German Language Customer Service Specialist

About the Role:

We are seeking a skilled customer service professional fluent in German to join our team. This role offers a unique opportunity to work from home while providing exceptional support to our customers.

Your Responsibilities:

  • Provide high-quality customer service by resolving complex queries, processing orders and changes, and building relationships with our network of customers.
  • Assist a wide range of customers with their product orders and questions, ensuring that their needs are met promptly and professionally.

The Ideal Candidate:

  • Fluent in German or Swiss German, with excellent written and verbal communication skills.
  • Passionate about delivering exceptional customer experiences and committed to ongoing learning and development.

What We Offer:

  • A competitive salary package of £20,000 - £27,000 per annum.
  • An inclusive pension scheme, contributing up to 6% towards your retirement.
  • The opportunity to purchase and sell holidays, flexible working arrangements, and discounts at leading brands and retailers.

Working Arrangements:

This role combines home and office working, with typically one day per month spent collaborating with colleagues at our St Neots office. Days and requirements may change in line with business needs.

We Value Diversity:

We are an equal opportunities employer, welcoming applications from candidates of all backgrounds and promoting a culture of inclusion and respect.



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