Housekeeping Operations Manager

3 days ago


Manchester, United Kingdom Royal Caribbean Group Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Manager to join our team at Royal Caribbean Group. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and service excellence across our fleet of ships.

Key Responsibilities
  1. Develop and implement housekeeping strategies to deliver exceptional guest experiences and maintain a seamless execution of premium service.
  2. Lead and manage a team of housekeeping staff to ensure they meet performance expectations and maintain a positive working environment.
  3. Collaborate with other departments to ensure effective communication and coordination of housekeeping services.
  4. Conduct regular inspections to ensure high standards of cleanliness and maintenance are met.
  5. Develop and implement training programs to enhance the skills and knowledge of housekeeping staff.
  6. Monitor and control housekeeping budgets to ensure cost containment and efficiency.
  7. Ensure compliance with company safety, quality, and environmental standards.
Requirements
  • 2-3 years progressive housekeeping managerial experience in an upscale hotel, resort, or cruise ship.
  • PREFERRED: Bachelor's degree in hospitality management, business administration, or related field.
  • Extensive knowledge of proper cleaning techniques, chemical handling, and safety procedures.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Pass Omnia Assessment for Behavior and Cognitive.


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