Internal Communications Business Partner

1 month ago

Reading, Reading, United Kingdom Primark Full time
Internal Communications & Engagement Business Partner

At Primark, we're looking for a talented Internal Communications & Engagement Business Partner to join our team. As a key member of our Internal Communications team, you'll play a crucial role in shaping the experience of our customers and colleagues.

Key Responsibilities:
  • Develop and deliver impactful internal communication and engagement strategies for the UK market, ensuring our colleagues are our biggest fans and brand advocates.
  • Partner with the Global Internal Communications and Engagement team to design and deliver a consistent narrative for all colleagues aligned with Primark's overall business strategy, purpose, values, and behaviours.
  • Ensure key global campaigns and initiatives are communicated and embedded across the UK market, including brand, products, diversity and inclusion, CSR, sustainability, and wellbeing.
  • Create compelling and engaging content for internal communications channels, including our colleague app Zing, email, video, and townhalls, telling our Primark story in a way that builds a genuine sense of community, connection, pride, and belonging.
  • Support UK stakeholders, including leaders and our People & Culture team, with communications and engagement initiatives around our colleague survey, including results and action planning.
  • Work with relevant stakeholders and teams to deliver change and crisis communications within the UK market.
  • Partner with our Internal Comms & Engagement Channel team to measure and report the performance and impact of communications campaigns and initiatives, using these insights to make data-led decisions and recommendations.
  • Build and maintain great relationships with all relevant stakeholders across Primark.
  • Ensure alignment with brand and tone of voice guidelines across all communication activities.
Requirements:
  • Minimum 3-4 years' experience of developing and delivering large-scale, multi-channel internal communication and engagement strategies.
  • Exceptional communicator with an ability to translate complex business materials into compelling content for a range of internal communications channels.
  • Passionate and creative storyteller, skilled at developing engaging and memorable content.
  • Talent for devising innovative ways to engage and motivate colleagues.
  • Creative, innovative, agile, and solution-focused with exceptional attention to detail.
  • Strong ability to prioritise while managing multiple projects.
  • Brilliant team player, who can build and maintain excellent relationships across all levels of the business.
  • Strong stakeholder management skills.
  • Proactive, self-starter with strong initiative.
  • Knowledge of internal communications trends and best practice.

We're an equal opportunities employer and welcome applications from diverse candidates. If you're excited about this role and have the skills and experience we're looking for, please apply. We can't wait to see what you can offer.

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