Internal Communications Business Partner

2 months ago


Reading, Reading, United Kingdom Primark Full time
Job Title: Internal Communications & Engagement Business Partner

**About the Role**

We are seeking a highly skilled and experienced Internal Communications & Engagement Business Partner to join our team at Primark. As a key member of our Internal Communications team, you will play a critical role in shaping the experience of our customers and colleagues.

**Key Responsibilities**

  • Partner with the Global Internal Communications and Engagement team to design and deliver an impactful comms & engagement strategy for the UK market that ensures our UK colleagues are our biggest fans and brand advocates.
  • Be a strategic advisor to UK stakeholders, including senior leadership, to develop and deliver a consistent narrative for all colleagues aligned with Primark's overall business strategy, purpose, values, and behaviours.
  • Ensure key global campaigns and initiatives are communicated and embedded across the UK market including brand, products, diversity and inclusion, CSR, sustainability, and wellbeing.
  • Create compelling and engaging content for internal communications channels, including our colleague app Zing, email, video and townhalls, telling our Primark story in a way that builds a genuine sense of community, connection, pride and belonging.
  • Support UK stakeholders including leaders and our People & Culture team with communications & engagement initiatives around our colleague survey including results and action planning.
  • Work with relevant stakeholders and teams to deliver change and crisis communications within the UK market.
  • Partner with our Internal Comms & Engagement Channel team to measure and report the performance and impact of communications campaigns and initiatives, using these insights to make data-led decisions and recommendations.
  • Build and maintain great relationships with all relevant stakeholders across Primark.
  • Ensure alignment with brand and tone of voice guidelines across all communication activities.
  • Collaborate effectively with external partners and agencies that support the delivery of the internal comms and engagement agenda.

**Requirements**

  • Minimum 3-4 years' experience of developing and delivering large scale, multi-channel internal communication and engagement strategies.
  • Exceptional communicator with an ability to translate complex business materials into compelling content for a range of internal communications channels.
  • Passionate and creative storyteller, skilled at developing engaging and memorable content.
  • Talent for devising innovative ways to engage and motivate colleagues.
  • Creative, innovative, agile and solution focused with exceptional attention to detail.
  • Strong ability to prioritise while managing multiple projects.
  • Brilliant team player, who can build and maintain excellent relationships across all levels of the business.
  • Strong stakeholder management skills.
  • Proactive, self-starter with strong initiative.
  • Knowledge of internal communications trends and best practice.

**What We Offer**

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

**How to Apply**

If you are a motivated and experienced Internal Communications professional looking for a new challenge, please submit your application, including your CV and a cover letter, to our recruitment team.



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