Business Development Liaison Officer
2 weeks ago
We are seeking a driven professional to fill the role of Stakeholder and Client Liaison Manager in our water utilities construction projects team.
This is an exciting opportunity to join a leading contractor and earn up to £40,000 per annum.
You will be responsible for developing and implementing strategies to engage with key stakeholders and customers, ensuring their needs and expectations are consistently met.
A full clean driving licence is required due to the need to travel to various sites.
- Stakeholder Identification: Identify key stakeholders and customers, including their interests, expectations, and influence.
- Engagement Strategy Development: Develop engagement strategies and plans aligned with project objectives, scope, and schedule.
- Regular Communication: Establish regular communication channels using appropriate methods and tools.
- Outcome Evaluation: Monitor and evaluate stakeholder and customer engagement activities and outcomes.
- Conflict Resolution: Manage conflicts, disputes, or complaints and escalate as necessary.
- Regulatory Compliance: Liaise with relevant parties to ensure contractual, legal, and statutory requirements are met.
- Risk Management: Identify and manage risks, opportunities, or changes affecting stakeholder and customer engagement or project delivery.
- Client Engagement: Strong understanding of client engagement principles
- Communication Skills: Excellent written and verbal communication skills
- Relationship Building: Ability to build strong relationships with clients and stakeholders
- Problem Solving: Critical thinking and problem-solving skills
- IT Proficiency: Proficient in MS Office applications, particularly Word and Excel
- Driving Licence: Full clean driving licence
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