Team Leader

2 weeks ago

Norwich, Norfolk, United Kingdom SSP Group Full time
Job Title: Duty Manager / Team Leader

About the Role:

We are seeking a highly motivated and experienced Duty Manager / Team Leader to join our team at Starbucks, Norwich Station. As a key member of our operations team, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations.

Key Responsibilities:

  • Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
  • Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
  • Coordinate team efforts, overseeing the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
  • Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
  • Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
  • Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.

What We Offer:

  • Competitive pay rates and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Access to award-winning training and development programs.
  • A comprehensive benefits package, including pension plans, life assurance, and share incentives scheme.

About Us:

SSP Group is a leading operator of food and beverage outlets in travel locations worldwide. We are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.

  • Team Leader

    3 weeks ago

    Norwich, Norfolk, United Kingdom Hungry Horse Full time

    {"h1": "Team Leader Job Description", "p": "At Hungry Horse, we're looking for a skilled Team Leader to join our team. As a Team Leader, you will be responsible for providing exceptional customer service, deputising for the management team, and ensuring the bar is safe, legal, and clean. Key Responsibilities: * Provide customers with a memorable...

  • Team Leader

    3 weeks ago

    Norwich, Norfolk, United Kingdom Hungry Horse Full time

    {"h1": "Team Leader Job Description", "p": "At Hungry Horse, we're looking for a skilled Team Leader to join our team. As a Team Leader, you will be responsible for providing exceptional customer service, deputising for the management team, and ensuring the bar is safe, legal, and clean. Key Responsibilities: * Provide customers with a memorable...

  • Team Leader

    3 weeks ago

    Norwich, Norfolk, United Kingdom Hays Specialist Recruitment Limited Full time

    {"title": "Team Leader", "description": "About the RoleWe are seeking an experienced Team Leader to join our Contact Centre team in Norwich. As a Team Leader, you will be responsible for leading a high-performing team of customer service representatives, providing guidance and support to ensure exceptional customer experiences.Key ResponsibilitiesLead and...

  • Team Leader

    3 weeks ago

    Norwich, Norfolk, United Kingdom Hays Specialist Recruitment Limited Full time

    {"title": "Team Leader", "description": "About the RoleWe are seeking an experienced Team Leader to join our Contact Centre team in Norwich. As a Team Leader, you will be responsible for leading a high-performing team of customer service representatives, providing guidance and support to ensure exceptional customer experiences.Key ResponsibilitiesLead and...

  • Team Leader

    2 weeks ago

    Norwich, Norfolk, United Kingdom SSP Group Full time

    Job Title: Team LeaderAt SSP Group, we are seeking a highly motivated and experienced Team Leader to join our team. As a Team Leader, you will be responsible for leading a team of colleagues to deliver exceptional customer service and achieve operational excellence.Key Responsibilities:Lead and motivate a team of colleagues to deliver exceptional customer...

  • Team Leader

    2 weeks ago

    Norwich, Norfolk, United Kingdom SSP Group Full time

    Job Title: Team LeaderAt SSP Group, we are seeking a highly motivated and experienced Team Leader to join our team. As a Team Leader, you will be responsible for leading a team of colleagues to deliver exceptional customer service and achieve operational excellence.Key Responsibilities:Lead and motivate a team of colleagues to deliver exceptional customer...

  • Team Leader

    1 month ago

    Norwich, Norfolk, United Kingdom Card Factory Full time

    {"title": "Team Leader", "content": "About the RoleWe are seeking a highly motivated and experienced Team Leader to join our Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting your Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of...

  • Team Leader

    4 weeks ago

    Norwich, Norfolk, United Kingdom Card Factory Full time

    {"title": "Team Leader", "content": "About the RoleWe are seeking a highly motivated and experienced Team Leader to join our Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting your Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of...

  • Team Leader

    2 months ago

    Norwich, Norfolk, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced and motivated Team Leader to join our team at Cambridgeshire and Peterborough NHS Foundation Trust. As a Team Leader, you will be responsible for managing a highly skilled multidisciplinary team in the field of adult community eating disorders.Key ResponsibilitiesManage a team of professionals to provide...

  • Team Leader

    2 months ago

    Norwich, Norfolk, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced and motivated Team Leader to join our team at Cambridgeshire and Peterborough NHS Foundation Trust. As a Team Leader, you will be responsible for managing a highly skilled multidisciplinary team in the field of adult community eating disorders.Key ResponsibilitiesManage a team of professionals to provide...

  • Team Leader

    4 weeks ago

    Norwich, Norfolk, United Kingdom Card Factory Full time

    {"title": "Team Leader", "content": "Job OverviewCard Factory is seeking a Team Leader to join our successful Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores by supporting your Store Manager in their goals to deliver commercial growth and developing a team culture of putting the customer at the heart of...

  • Team Leader

    4 weeks ago

    Norwich, Norfolk, United Kingdom Card Factory Full time

    {"title": "Team Leader", "content": "Job OverviewCard Factory is seeking a Team Leader to join our successful Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores by supporting your Store Manager in their goals to deliver commercial growth and developing a team culture of putting the customer at the heart of...

  • Team Leader

    3 weeks ago

    Norwich, Norfolk, United Kingdom Card Factory Full time

    {"title": "Team Leader", "content": "About the RoleWe are seeking a highly motivated and experienced Team Leader to join our Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting your Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of...

  • Team Leader

    3 weeks ago

    Norwich, Norfolk, United Kingdom Card Factory Full time

    {"title": "Team Leader", "content": "About the RoleWe are seeking a highly motivated and experienced Team Leader to join our Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting your Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of...

  • Team Leader

    2 weeks ago

    Norwich, Norfolk, United Kingdom Card Factory Full time

    {"title": "Team Leader", "content": "Job OverviewCard Factory is seeking a Team Leader to join our successful Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting the Store Manager in delivering commercial growth, and developing a team culture that puts the customer at the heart of everything we...

  • Team Leader

    2 weeks ago

    Norwich, Norfolk, United Kingdom Card Factory Full time

    {"title": "Team Leader", "content": "Job OverviewCard Factory is seeking a Team Leader to join our successful Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting the Store Manager in delivering commercial growth, and developing a team culture that puts the customer at the heart of everything we...

  • Team Leader

    1 month ago

    Norwich, Norfolk, United Kingdom Card Factory Full time

    {"title": "Team Leader", "content": "About the RoleWe are seeking a highly motivated and customer-focused Team Leader to join our Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting your Store Manager in achieving commercial growth, and developing a team culture that puts the customer at the heart...

  • Team Leader

    1 month ago

    Norwich, Norfolk, United Kingdom Card Factory Full time

    {"title": "Team Leader", "content": "About the RoleWe are seeking a highly motivated and customer-focused Team Leader to join our Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting your Store Manager in achieving commercial growth, and developing a team culture that puts the customer at the heart...

  • Team Leader

    4 weeks ago

    Norwich, Norfolk, United Kingdom Card Factory Full time

    {"title": "Team Leader", "content": "Job OverviewCard Factory is seeking a Team Leader to join our successful Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores by supporting your Store Manager in their goals to deliver commercial growth and developing a team culture of putting the customer at the heart of...

  • Team Leader

    4 weeks ago

    Norwich, Norfolk, United Kingdom Card Factory Full time

    {"title": "Team Leader", "content": "Job OverviewCard Factory is seeking a Team Leader to join our successful Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores by supporting your Store Manager in their goals to deliver commercial growth and developing a team culture of putting the customer at the heart of...