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Customer Service Representative

2 months ago


Newbury, West Berkshire, United Kingdom Dixons Carphone Full time

Role Overview

We are seeking a skilled and customer-focused individual to join our Retail team as a Sales Colleague. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the overall sales performance of the store.

Key Responsibilities

  • Provide support services to customers, including delivery and installation, recycling, and ways to pay.
  • Contribute to the overall sales performance of the store by achieving personal sales, service, and customer experience targets.
  • Support the running of the store by completing operational tasks and working collaboratively with the team.
  • Develop strong relationships with customers and colleagues to drive sales and improve customer satisfaction.

Benefits

  • Competitive hourly rate with opportunities for bonuses and incentives.
  • Product discounts on the latest technology and electronics.
  • A range of wellbeing initiatives and employee recognition programs.

What We Offer

At Dixons Carphone, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed. We offer a range of training and development opportunities to help you grow your career and achieve your goals. Our team is passionate about delivering exceptional customer service and making a positive impact on our customers' lives.