Product Support Specialist
3 weeks ago
nGenium has partnered with a global leading manufacturer of analytical instruments to provide cutting-edge technology to the pharmaceutical industry.
This exciting opportunity is for a Product Support Specialist to join their team, providing remote support on HPLC, GC, and GCMS equipment.
Key Responsibilities:
- Support internal and external customers with their equipment, providing remote assistance.
- Troubleshoot and maintain Chromatography equipment.
- Collaborate with a wider team of engineers and technical specialists.
Requirements:
- A good science-based degree.
- Experience as an analytical chemist, service engineer, or lab technician with analytical instruments.
- Experience troubleshooting and maintaining HPLC, GC, and GC-MS equipment.
- Excellent customer service skills.
- Strong communication skills.
nGenium offers a great working culture and friendly atmosphere, making it an ideal place to work. If you are interested in this opportunity or have any recruitment needs within lab technology or scientific instrumentation, please contact Nathan Read.
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