Afternoon Shift Supervisor
1 month ago
About the Role:
As a Shift Leader at Insomnia Cookies, you will be responsible for leading the Cookie Crew team during your shift. This includes building orders, suggestive selling, baking, and interacting with customers. You will also be responsible for maintaining operations, communicating with the team, and ensuring a safe and clean working environment.
Key Responsibilities:
- Provide exceptional customer service and quality products to all guests
- Support store leadership by maintaining operations and communicating with the team
- Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning
- Manage cash handling and deposits
- Provide a safe and clean working environment for guests and staff
Requirements:
- At least 1 year of working experience in a customer service focused role
- Point of Sales systems experience
- Outstanding communication, time management, and people skills
- Ability to lead-by-example and motivate others
- Ability to lift up to 40 lbs.
- Legally eligible to work in the United States
- Must be 18 years or older to be employed
About Us:
Insomnia Cookies was founded in a college dorm room and has since become a cult brand known for its delicious delivery. With an expanding footprint of over 270 stores globally, we are revolutionizing the cookie game by truly "Imagining What's Possible".
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