Customer Service Ambassador

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Portico Corporate Reception Management Full time
{"title": "Welcome Host", "description": "Job Summary

We are seeking a highly motivated and proactive Welcome Host to join our team at Portico Corporate Reception Management. As a key member of our front of house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients and employees.

Key Responsibilities
  • Provide warm and welcoming service to clients and employees
  • Manage multiple tasks and prioritize duties to ensure seamless operations
  • Utilize excellent coordination skills to undertake facilities-related duties
  • Communicate effectively with clients and colleagues to resolve queries and issues
Requirements
  • Previous experience in a customer service or front of house role
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and prioritize tasks effectively
  • Proactive and positive nature with a keen eye for detail
What We Offer
  • Excellent holiday allowance
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees
  • Access to Choices, our discounts and benefits platform
About Us

Portico Corporate Reception Management is a leading provider of corporate reception services. We pride ourselves on delivering exceptional service and creating a positive experience for our clients and employees.

", "lang_code": "en"}

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