Aftersales Service Operations Manager

7 days ago


Coventry, Coventry, United Kingdom Alexander James Recruiting Ltd. Full time

Alexander James Recruiting Ltd. is working with a leading industrial battery provider to find a Customer Support Manager for their material handling sector service operations. The role involves supporting the development of the service department across the UK, following up on new business leads, and maintaining customer relationships. The successful candidate will have a competitive salary, company car, and bonus.

Responsibilities

  • Supporting the service department across the UK
  • Following up on new business leads for service enquiries
  • Maintaining relationships with existing customers
  • Developing long-term business strategy
  • Monitoring compliance with industry standards
  • Meeting with Regional Service Team Leaders

Requirements

The company is looking for a management professional with experience in the Material Handling industry. An engineering background is beneficial, but not essential. Customer support backgrounds are also considered.

Benefits

  • Up to £40,000
  • Up to 10% annual bonus
  • Company Car
  • 25 days holiday + statutory

The Company

A leading provider of industrial batteries and related products is seeking a Customer Support Manager to assist with the management of their service operations nationally. The company has been established for over a century and provides various warehouse battery solutions to various industries.



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