IT Operations Professional

3 weeks ago


Swindon, Swindon, United Kingdom Edenred Full time
Company Overview

We are a leading provider of payment solutions and a subsidiary of the Edenred group. Our company offers a range of cutting-edge services including Payment Processing, UK and SEPA banking solutions, BIN sponsorship, and eWallet provisions.

Job Summary

This role involves providing world-class, seamless 24/7 IT operations support through effective system monitoring and delivering a professional, engaged, and technically solution-focused team to our clients.

Responsibilities
  • Act as a bridge between clients and the wider Paytech business and teams.
  • Rapidly respond to all tickets and alerts to ensure a quality service and any BAU disruption is kept to a minimum.
  • Make system changes in line with strict Change Management processes.
  • Provide recommendations for improvement to services with the purpose of increased availability, improved service levels, reduced costs, and improved convenience and satisfaction by reducing the number of operational problems.
  • Ensure regular and effective communications with clients and internal stakeholders using ticket management for a crisp audit of all actions.
Requirements

To be successful in this role, you will need:

  • Demonstratable problem solving and ownership skills.
  • SQL – Experience in complex writing SQL queries And/Or.
  • Unix – Highly capable and demonstratable effective competence And/Or.
  • Java – Ability to read Java code And/Or.
  • Experience in the definition and design of complex solutions.
  • Proven experience in client relationship management.
  • Fluent English.
  • MS Office.
Benefits

We offer a competitive salary of £45,000 - £60,000 per annum, depending on experience, plus bonus and benefits package.

You will also receive comprehensive training and development opportunities to help you grow your career.



  • Swindon, Swindon, United Kingdom Huws Gray Group. Full time

    Hirebase requires a skilled Class 2 driver to join our team. In this vital role, you will play a crucial part in maintaining the highest standards of customer service and ensuring the efficient operation of our hire services. We are committed to investing in our drivers' skills and knowledge, empowering them to deliver expert advice and solutions to our...


  • Swindon, Swindon, United Kingdom Spectrum It Recruitment Limited Full time

    We are seeking an experienced .Net Software Developer to join our fast-growing software consultancy in Swindon. As a key member of our software team, you will play a vital role in maintaining and enhancing our large, complex system built on C#, VB.Net, and back-end services.The ideal candidate will have experience working with .NET (Core / Framework) and...


  • Swindon, Swindon, United Kingdom Dee Set Full time

    About the RoleWe are looking for a skilled Merchandising Professional to join our team as a Store Operations Manager. This is an exciting opportunity to take on new challenges and responsibilities in a dynamic retail environment.The successful candidate will have excellent organizational skills, be able to work effectively in a team, and have a passion for...


  • Swindon, Swindon, United Kingdom MediTalent Ltd Full time

    Job Description:We are seeking a dedicated and experienced Healthcare Professional to join our team in Swindon. As a Staff Nurse, you will be responsible for delivering high-quality patient care in a private hospital setting.Key Responsibilities:Patient Care: Deliver and maintain exceptional standards of patient care by adhering to the hospital's operational...

  • Operations Lead

    2 months ago


    Swindon, Swindon, United Kingdom beBee Professionals Full time £45,000 - £65,000

    We are looking for an experienced Operations Lead to join our team at beBee Professionals in Swindon, UK. The successful candidate will be responsible for managing daily operations, driving team performance, and ensuring targets are met while fostering a positive and collaborative work environment.Key Responsibilities:Manage daily operations and drive team...


  • Swindon, Swindon, United Kingdom Enterprise Holdings Full time

    OverviewWe're Enterprise Mobility, a global leader in mobility solutions. With a $35 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea to a world-class portfolio of brands.Our Graduate Management Training Programme is a highly respected programme that provides university students with real-world...


  • Swindon, Swindon, United Kingdom Niyaa People Ltd Full time

    Job Title: Stock Evaluation ProfessionalNiyaa People Ltd, a leading player in the industry, is seeking two skilled Stock Evaluation Professionals to join its Swindon-based team and one individual to cover the Bath/Gloucester region. As part of a growing team, the successful candidates will play a key role in enhancing the company's operations and...

  • AV Support Specialist

    3 weeks ago


    Swindon, Swindon, United Kingdom Clear IT Recruitment Limited Full time

    Job Title: AV Support SpecialistThe successful candidate will be a skilled AV Field Engineer with experience in supporting EPOS, Networking, and Digital Signage systems in various settings including Hospitality, Retail, and Healthcare.Main Responsibilities:EPOS Support: Provide timely and efficient support to resolve SLA driven issues related to EPOS systems...


  • Swindon, Swindon, United Kingdom Purely Recruitment Solutions Full time

    About the JobThis is an exciting opportunity to join a leading construction company as a Manual Labour Professional. As a key member of the team, you will be responsible for carrying out a range of tasks on construction sites, including manual handling, tool operation, and equipment maintenance.Key RequirementsMust be able to work away from homeProven...


  • Swindon, Swindon, United Kingdom M4 Recruitment Full time

    **Job Overview**M4 Recruitment is seeking a seasoned professional to lead the operations of a waste management and recycling facility in Swindon. As an experienced Assembly and Warehouse Manager, you will be responsible for ensuring the safe and efficient running of waste transfer station operations.


  • Swindon, Swindon, United Kingdom ENGINEERINGUK Full time

    As an Electrical Infrastructure Specialist with ENGINEERINGUK, you will play a critical role in ensuring the safe and efficient operation of our distribution network. This involves carrying out routine inspections of assets across various locations, identifying potential faults, and escalating them to ensure timely resolution.We are looking for an individual...


  • Swindon, Swindon, United Kingdom Collab Talent Solutions Ltd Full time

    Job Description:We are seeking a skilled Maintenance Operations Supervisor to oversee the maintenance and upkeep of our buildings, car parks, and external areas.This is an excellent opportunity for a seasoned professional to lead a team of technicians and contractors, ensuring that all facilities operate safely and efficiently.


  • Swindon, Swindon, United Kingdom Care First UK Recruitment Solutions Full time

    Team Leader - Supported Living Service for ChildrenThe successful candidate will be responsible for overseeing the day-to-day operations of our supported living service, providing a safe and nurturing environment for children aged 5-18.About the RoleLead a team of care staff to deliver high-quality, person-centered care.Ensure compliance with regulatory...


  • Swindon, Swindon, United Kingdom beBee Professionals Full time £18,000 - £25,000

    beBee Professionals is seeking a highly motivated Kitchen Assistant Professional to support our kitchen team in Swindon, UK. The successful candidate will be responsible for assisting in the preparation and serving of food to customers.Key Responsibilities:Assist in food preparation and presentation.Maintain a clean and organized kitchen environment.Ensure...


  • Swindon, Swindon, United Kingdom Edenred Italia S.r.l. Full time

    Our company is undergoing a significant transformation in PayTech, and we need a skilled professional to lead the way as an Operations Excellence Lead. As a key member of our team, you will be responsible for driving operational excellence, improving performance, and enhancing customer satisfaction.With a salary of up to £55,000 + Annual Bonus, this is a...


  • Swindon, Swindon, United Kingdom beBee Professionals Full time £35,000 - £45,000

    As a Site Operations Director at beBee Professionals, you will be responsible for overseeing our construction projects in the UK. The ideal candidate will have experience in managing site operations, ensuring all work is carried out safely and efficiently.Key Responsibilities:Manage site operations, ensuring compliance with health and safety...


  • Swindon, Swindon, United Kingdom TRAK Employment Solutions Limited Full time

    As a Domestic Support Professional at TRAK Employment Solutions Limited, you will play a vital role in maintaining the cleanliness and safety of our clients' properties in Swindon. In this role, you will be responsible for cleaning and maintaining a portfolio of supported accommodation, including rooms, communal areas, and external spaces.Key...


  • Swindon, Swindon, United Kingdom Optical Express Group Full time

    Join Our Team as an OptometristWe are seeking an experienced optometrist to join our team at our consultation clinic in Swindon. As a member of our team, you will have the opportunity to work with a dynamic and supportive group of professionals who share your passion for eye care.Your Key ResponsibilitiesProvide high-quality eye care to our patients through...


  • Swindon, Swindon, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We're looking for a skilled Operational Team Associate to join our team at beBee Professionals in Swindon. As an Operational Team Associate, you'll be responsible for providing excellent customer service and supporting the operational workflow.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the...


  • Swindon, Swindon, United Kingdom CV Library Full time

    Pertemps Swindon seeks a reliable Freight Delivery Professional to join their team in Swindon.Job Type: Ongoing TemporarySalary: £12.05 per hour, equivalent to around £25,000 per annum, paid on a weekly basis.Working Days: Monday - Friday (with possibility of weekend work)About the RoleExecute multiple delivery runs daily within the Southwest area.Utilize...