Service Delivery Manager

6 days ago


Bootle, Sefton, United Kingdom Brackenberry Full time

We are seeking a highly skilled and experienced professional to join our team at Brackenberry Ltd as a Service Manager. This is a 3-month contract, with the possibility of extension at the client's discretion.

**Key Responsibilities:**

  • Provide strategic leadership and expertise to design, develop, and deliver large-scale transformation programmes, aligning with the Medium-Term Financial Plan (MTFP) and driving efficiency, productivity, and service excellence.
  • Lead a team of project managers, providing vision, direction, and guidance to ensure successful programme delivery.
  • Collaborate with senior stakeholders and operational leads to define programmes and projects, capturing benefits and constraints, including time, cost, scope, quality, resources, and risks.
  • Establish and implement programme governance, ensuring effective management of programmes and projects from conception to delivery.
  • Develop and monitor project plans, ensuring coordination between projects and alignment with budget setting processes.

**Requirements:**

  • Graduate degree in a relevant field, such as Programme Management, or substantial experience in Children's Services or Social Care.
  • Prince 2 or equivalent Project or Programme Management qualification.
  • Proven track record of successful programme or project management in a similar environment.

**Important Notes:**

  • Candidates must be available to start immediately or at short notice.
  • Right to work in the UK is required.
  • An enhanced DBS check is necessary for this role.


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