Customer Insights Manager
7 days ago
We are seeking a Customer Insights Manager to join our team at Salt. As a key member of our organization, you will play a crucial role in developing and implementing strategic account plans to effectively manage supplier relationships.
In this role, you will be responsible for identifying opportunities for consultancy within key client accounts, maintaining consistent communication with clients, and developing proposals and cost estimates for strategic and developmental clients.
This is a fantastic opportunity to work with a leading loyalty and analytics company that specialises in leveraging customer data to deliver personalized marketing solutions and insights for businesses.
As a key member of our team, you will have the opportunity to work on high-profile projects and contribute to the growth and success of our organization.
Key Responsibilities- Develop and implement key account strategies to effectively manage supplier relationships.
- Identify opportunities for consultancy within key client accounts.
- Maintain consistent communication and foster strong engagement with clients.
- Develop proposals and prepare cost estimates for strategic and developmental clients.
- Oversee the commercial management of Data & Insights Consultancy revenue streams.
- A minimum of 2-3 years of experience within an insight role.
- A strong ability to build insights and tell stories with data.
- Experience of working in consumer insights, analytics, market research or marketing function – Retail, FMCG or consultancy background preferred.
- Strong relationship building skills with clients.
- Experience with insight practices and/or other customer data sets and tools.
- A passion for numbers and understanding customers.
- Bonus scheme.
- Opportunities for career progression.
- Access to learning and development programs.
- The chance to gain experience working with large data sets.
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CFO Insights Event Manager
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Customer Insights Manager
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Content Manager for CFO Insights
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CFO Insights Financial Professional
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Data Insights Coordinator
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Customer Insight Strategist
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London, Greater London, United Kingdom Harnham Full timeJob OverviewThe Customer Insight Manager will be responsible for providing in-depth insights into the full customer journey.This includes translating survey and complaint data into actionable insights, beyond just reporting numbers.The ideal candidate will have a strong analytical mindset and expertise in leading Customer Experience (CX) initiatives.
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Customer Insight Leader
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