Senior Operations Executive

5 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Talent Hub Full time

Job Summary

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The Talent Hub is a cutting-edge recruitment firm that delivers top talent to the care sector.

We're looking for a seasoned Senior Operations Executive to take charge of daily operations, ensuring seamless care delivery while maintaining high standards.

Salary: £60,000 per year

This position requires a unique blend of strategic thinking, operational expertise, and leadership skills to drive excellence across multiple areas of care provision.

Main Responsibilities:

  • Operational Effectiveness: Direct daily operations, foster a culture of excellence, and drive continuous improvement in staff performance and resource optimisation.
  • Care Excellence: Develop and implement initiatives to elevate care quality, incorporating stakeholder input and best practices.
  • Regulatory Compliance: Ensure services adhere to applicable laws, regulations, and quality standards, including CQC requirements, safeguarding, and health & safety protocols.

Main Tasks:

  • Conduct regular performance reviews, set KPIs, and address any compliance matters.
  • Develop and refine operational procedures, ensuring alignment with organisational standards.
  • Pilot innovative solutions to enhance operational efficiency, track KPIs, and boost productivity.
  • Monitor and analyse audit results, reviews, and feedback mechanisms to continually enhance care quality.
  • Strong understanding of regulatory frameworks, especially CQC.
  • Proven financial acumen and experience managing budgets.

Desirable Qualifications:

  • Postgraduate qualifications in health and social care, project management, or nursing/learning disabilities.

Key Performance Metrics:

  • Operational efficiency, staff retention, client satisfaction, and adherence to regulatory standards.


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