Customer Support Coordinator
3 weeks ago
MAK Jobs is a leading recruitment agency specializing in placing top talent with our esteemed clients. As a valued partner, we strive to deliver exceptional results and exceed expectations.
Job Description
We are seeking an experienced Customer Account Administrator to join our client's Customer Administration team in Lutterworth. This exciting opportunity will see you provide essential day-to-day administrative support to customers and colleagues, ensuring that products are distributed accurately and on time according to customer requirements.
The ideal candidate will possess excellent communication skills, be proactive, and have the ability to work independently. If you're looking for a challenging role that offers opportunities for growth and development, this could be the perfect fit.
Key Responsibilities
- Serve as the primary point of contact for customers.
- Generate daily reports for internal and external stakeholders.
- Coordinate product shipping, including booking slots, establishing couriers, providing driver details, and tracking parcels in line with customer specifications.
- Manage stock movements and transfers using the WMS system.
- Collaborate with departments to plan and cost pre-retail requirements.
- Collect data to produce invoices and resolve any Purchase Order issues as needed.
- Complete tasks in accordance with customer requirements and agreed timelines.
- Offer guidance, support to your team members.
- Ensure timely completion of tasks.
- Attention to detail.
- Perform additional responsibilities as directed by management.
Benefits
This role offers a competitive salary of £12.12-£13.58 per hour, along with a range of benefits including opportunities for career advancement and professional development.
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