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Leisure Membership Sales Professional

2 months ago


Leeds, Leeds, United Kingdom Village Hotels Full time
About the Role

We are seeking a highly motivated and customer-focused Leisure Membership Advisor to join our team at Village Hotels. As a key member of our sales team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our members.

Key Responsibilities
  • Meet and greet potential new members, providing a warm and welcoming experience
  • Conduct tours of our facilities, showcasing our amenities and services
  • Match individual member needs to our facilities and services, ensuring a tailored experience
  • Advise on additional products and services to support member goals and objectives
What We Offer

As a Leisure Membership Advisor at Village Hotels, you will enjoy a range of benefits, including:

  • Complimentary full leisure club membership for you and a family member or friend
  • Employee discount on overnight stays at Village Hotels
  • 50% discount on food and drink purchased on or off shift
  • Exciting training platform with gamified learning
  • Discounts and cashback offers on many high street brands
  • A range of wellbeing and healthcare benefits
  • Financial wellbeing support via Salary Finance
  • Employee Assistance Programme
  • Flexible working hours
  • A fun, supportive and inclusive work environment with loads of development opportunities
Requirements

To be successful in this role, you will need:

  • A natural ability to interact with all types of people, using effective selling techniques and a belief in sales through service
  • A passion for leisure, fitness and customer service
  • An ability to understand individual member needs and wants, tailoring your service and communication accordingly
  • A drive to achieve and exceed targets
  • A team mentality, forming great relationships within leisure and other departments
Join Our Team

At Village Hotels, we are committed to creating a lively, modern space for our guests to work, eat, relax, play and exercise. If you are a motivated and customer-focused individual who is passionate about leisure and fitness, we would love to hear from you.