Client Services Representative
1 month ago
This is an exciting opportunity to join our Client Service Team as a Client Services Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Respond to customer enquiries and resolve issues in a timely and professional manner.
- Provide accurate and helpful information to customers, either via phone, email, or in-person.
- Work collaboratively with colleagues to ensure seamless customer service delivery.
- Stay up-to-date with company policies and procedures to ensure compliance.
- Participate in ongoing training and development to enhance customer service skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Ability to maintain confidentiality and handle sensitive information.
- Basic computer skills and proficiency in Microsoft Office.
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to work with a diverse team and make a real difference in our customers' lives.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Client Service Representative
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