Client Relationship Coordinator
2 weeks ago
As a Client Relationship Coordinator at Vets for Pets, you will play a vital role in providing exceptional service to our clients and their pets.
Your focus will be on building strong relationships with our clients, their pets, and the practice team. To excel in this role, you will need to be able to provide a high level of client satisfaction, manage payments and bookings confidently, and coordinate the smooth running of daily practice routines using our online system.
Key responsibilities
- Welcoming and supporting clients and their pets
- Providing guidance on practice services and additional services
- Being calm, attentive, and focused on clients' needs
- Bringing enthusiasm and drive to your role, with a passion for service and pets
- Dealing with a range of situations, from comforting clients with news about their pets to sharing in the joy of a new puppy's visit
- Creating a welcoming and friendly atmosphere in the practice
What we offer
In return for your hard work and dedication, we offer a range of benefits, including 20% discount at Vet Group, Pets at Home, and The Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension, and holiday allowance.
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