Client Care Representative
4 weeks ago
At Vets for Pets, we're looking for a dedicated and compassionate Client Care Advisor to join our Exeter Practice team.
Key Responsibilities:
- Provide exceptional service to our clients and their pets, ensuring a seamless experience from arrival to departure.
- Build strong relationships with clients, their pets, and the practice team, fostering a welcoming and friendly atmosphere.
- Manage client interactions, including greeting, support, guidance, and expertise, ensuring absolute satisfaction and future bookings.
- Utilize our online booking system to coordinate day-to-day routines, requiring strong computer literacy.
Requirements:
- Be the friendly and welcoming face for clients and their pets, providing a warm and comforting presence.
- Stay up-to-date with practice services and additional offerings, providing guidance and support to clients.
- Remain calm, attentive, and focused on clients' needs, ensuring their comfort and satisfaction.
- Bring enthusiasm and drive to the role, sharing a passion for service and a love for animals.
- Effectively handle various situations, from comforting clients with bad news to sharing in the joy of new pets.
What We Offer:
- 20% discount at Vets for Pets, Pets at Home, and The Groom Room.
- Access to discounts and cashbacks.
- In-house career development opportunities.
- Pension and holiday allowance.
Join Our Team:
We value diversity and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves, and if you think you can make a unique contribution through your values and behaviours, we want to hear from you.
-
Client Care Representative
4 weeks ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeAs a Client Care Advisor at Vets for Pets, you will be the friendly and welcoming face for clients and their pets when they arrive at the practice. This is a full-time role working 40 hours per week, including 1 in 4 weekends, with a mix of early and late shifts.The ideal candidate will be calm, attentive, and focused on clients' needs, with the ability...
-
Client Care Representative
2 weeks ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeAt Vets for Pets, we're seeking a compassionate and organized Client Care Advisor to join our team.About the RoleAs a Client Care Advisor, you'll be the friendly face of our practice, providing exceptional service to our clients and their pets. Your focus will be on building strong relationships with our clients, pets, and practice team, ensuring their...
-
Client Care Professional
4 weeks ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeAt our Veterinary Hospital, we're looking for a Client Care Advisor to provide exceptional service to our clients and their pets. If you enjoy working in a team and have a passion for delivering great client experiences, this could be the perfect opportunity for you.What the role entails:Providing a link between clients and the clinical team, ensuring...
-
Client Care Specialist
1 month ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeWe are seeking a Client Care Specialist to join our team at Vets for Pets. As a Client Care Specialist, you will be the friendly and welcoming face for our clients and their pets when they arrive at the practice.Your focus will be to provide an exceptional service to our clients and the best care possible to their pets. You will be responsible for building...
-
Client Care Professional
1 month ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeAt Vets for Pets, we're seeking a dedicated Client Care Advisor to join our team in Newmarket. As a key member of our practice, you'll play a vital role in providing exceptional service to our clients and their pets.Key Responsibilities:Provide a warm and welcoming experience for clients and their pets upon arrival.Offer guidance and support to clients,...
-
Client Care Liaison
3 weeks ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeWe are seeking a dedicated Client Care Liaison to provide exceptional service to our clients and their pets. As a key member of our team, you will be the friendly and welcoming face for our clients, ensuring their absolute satisfaction and a seamless experience.As a Client Care Liaison, you will be responsible for:Greeting clients and their pets with a...
-
Client Care Specialist
4 weeks ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeAs a Client Care Advisor at Vets for Pets, you will be the friendly and welcoming face for our clients and their pets. Your role will involve providing exceptional service, building strong relationships, and ensuring the smooth running of our practice.Key Responsibilities:Provide a high level of customer service, ensuring client satisfaction and...
-
Client Care Professional
2 weeks ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeAre you passionate about delivering exceptional service and building strong relationships with clients and their pets? As a Client Care Advisor at Vets for Pets, you will be the friendly and welcoming face for our clients and their pets, providing a seamless experience from arrival to departure.What You'll DoProvide guidance and expertise to clients,...
-
Client Care Liaison
4 weeks ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeWe are seeking a Client Care Advisor to join our team at Vets for Pets. This is a fantastic opportunity to work in a fast-paced environment and provide exceptional service to our clients and their pets.About the RoleAs a Client Care Advisor, you will be the friendly and welcoming face for our clients and their pets. You will provide guidance and support,...
-
Multi-site Client Care Professional
1 month ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeExciting Opportunity for a Client Care AdvisorWe are seeking a highly skilled and enthusiastic Client Care Advisor to join our team at Vets for Pets. As a Client Care Advisor, you will be the friendly and welcoming face for our clients and their pets, providing exceptional service and ensuring a smooth experience for all.About the Role:This is a multi-site...
-
Multi-site Client Care Advisor
3 weeks ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeVeterinary Client Care Specialist RoleWe are seeking a dedicated and compassionate Client Care Specialist to join our team at Vets for Pets. As a key member of our multi-site team, you will provide exceptional service to our clients and their pets, ensuring a seamless experience from arrival to departure.Key Responsibilities:Provide a warm and welcoming...
-
Multi-site Client Care Professional
4 weeks ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeExciting Opportunity for a Client Care SpecialistWe are seeking a highly skilled and enthusiastic Client Care Specialist to join our team at Vets for Pets. As a Client Care Specialist, you will be the friendly and welcoming face for our clients and their pets, providing exceptional service and ensuring a smooth experience for all.About the RoleThis is a...
-
Veterinary Client Care Specialist
2 weeks ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeWe're expanding our Companion Care New Malden Practice and looking for a part-time Call Handler to join our team.As a Call Handler, you'll be responsible for answering phones, transferring calls to relevant departments, scheduling appointments, sending reminders, and providing general information about our services and practice.A typical day will include...
-
Customer Service Representative
3 weeks ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeWe are seeking a skilled Customer Service Representative to join our team at {company}. As a key member of our support team, you will be responsible for providing top-notch customer service to our clients. Your goal will be to ensure that every customer interaction is positive and productive, resulting in high levels of satisfaction and loyalty.Key...
-
Veterinary Care Representative
3 weeks ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeA Day in the Life:Deliver exceptional client service and provide a link between clients and the clinical team.Build strong relationships with clients, their pets, and the practice team.Greet clients, offer support, guidance, and expertise, managing payments and future bookings with confidence.Coordinate the smooth running of day-to-day routines using our...
-
Customer Service Representative
4 weeks ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeAt Vets for Pets, we are seeking a skilled and compassionate Customer Service Representative to join our team.Your primary focus will be to provide exceptional service to our clients and their pets, ensuring a seamless experience from arrival to departure.You will be the friendly and welcoming face for our clients, providing guidance and support throughout...
-
Pet Care Specialist
3 days ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timePet Care Centre RoleWe're seeking a dedicated individual to join our team as a Pet Care Centre Representative. As a key member of our store team, you'll play a vital role in delivering exceptional customer service and ensuring our customers have a great experience that sets us apart and drives customer loyalty for our great brands.About the RoleYour primary...
-
Client Service Manager
1 month ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeWe are a small, friendly and supportive team who enjoy a close relationship with our clients. Our practice has been open for five years and in this time we have established a loyal client base which is growing every week. We really focus on great customer care which helps us with our aim of keeping pets living as long, happy, and healthy lives as possible.As...
-
Client Service Manager
4 weeks ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeWe are a small, friendly and supportive team who enjoy a close relationship with our clients. Our practice has been open for five years and in this time we have established a loyal client base which is growing every week. We focus on great customer care which helps us with our aim of keeping pets living as long, happy, and healthy lives as possible.As our...
-
Client Service Manager
1 month ago
Handforth, Cheshire East, United Kingdom Vets for Pets Full timeWe are a friendly and supportive team who enjoy a close relationship with our clients. Our practice has been open for ten years and in this time we have established a loyal client base which is growing every week. We really focus on great customer care which helps us with our aim of keeping pets living as long, happy, and healthy lives as possible.As our...