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Customer Service Representative
1 month ago
At Vets for Pets, we are seeking a skilled and compassionate Customer Service Representative to join our team.
Your primary focus will be to provide exceptional service to our clients and their pets, ensuring a seamless experience from arrival to departure.
You will be the friendly and welcoming face for our clients, providing guidance and support throughout their visit. Your ability to build strong relationships with our clients, their pets, and the practice team will be critical to your success.
Key responsibilities include:
- Providing a warm and welcoming environment for clients and their pets
- Managing payments and future bookings with confidence
- Coordinating the smooth running of day-to-day routines using our online booking system
- Staying up-to-date with practice services and additional services available
In return for your hard work and dedication, we offer a range of benefits, including a 20% discount at the Vet Group, Pets at Home, and the Groom Room, as well as access to discounts and cashbacks, in-house career development opportunities, pension, and holiday allowance.
We value and respect difference in all its forms and aim to reflect the diversity of the communities we operate in. We encourage our people to be themselves and make a unique contribution through their values and behaviours.
