Technical Support Specialist
1 day ago
As a Technical Support Specialist with Dexters Estate Agent Group, you will play a critical role in ensuring the smooth operation of our IT systems. Your primary responsibility will be to provide technical support to our users, resolving or escalating their issues in a timely and professional manner.
The ideal candidate will have experience working in a dynamic environment, where no two days are the same. You will need to be able to multitask, prioritise your workload, and maintain a strong focus on customer satisfaction.
We are looking for someone who is passionate about technology, has excellent communication skills, and is able to work effectively in a team environment. If you are a motivated and enthusiastic individual who enjoys problem-solving, we want to hear from you
Key responsibilities:
- Respond to user queries via email or phone
- Diagnose and resolve software and hardware issues
- Update ticketing systems and log all interactions
- Continuously improve knowledge and understanding of supported technologies
Requirements:
- Experience with Microsoft Windows preferred
- Strong work ethic and ability to work in a fast-paced environment
- Ability to multitask and prioritise tasks
This is an exciting opportunity to join a dynamic team and contribute to the success of Dexters Estate Agent Group. We offer a competitive salary package, including a base salary of £24,000-£28,000 per annum.
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