Technical Support Specialist

1 week ago


London, Greater London, United Kingdom Senitor Associates Full time £25,000 - £28,000

Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at Senitor Associates in Liverpool. As a Technical Support Specialist, you will be responsible for providing top-notch support to our users, ensuring that their IT needs are met efficiently and effectively.

Key Responsibilities:

  • Offering first-line support to resolve technical issues and provide assistance with IT-related needs.
  • Administering Active Directory and maintaining VOIP and digital phone systems.
  • Troubleshooting network connectivity issues and managing service & security incidents.
  • Engaging in production support and driving continuous improvement initiatives.

Requirements:

  • Minimum 1 year of experience working in a support role.
  • Active Directory and Windows 10/11 operating system knowledge.
  • Office 365 and VoIP Telephony skills.
  • Linux and Mac support capabilities.
  • Excellent customer service skills.

What We Offer:

A competitive salary of £25K - £28K per annum, excellent progression opportunities, and extensive training packages.

This is an ideal opportunity for someone looking to advance their career in the IT industry.



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