Uniform and Linen Coordinator

6 days ago


London, Greater London, United Kingdom Mandarin Oriental Hotel Group Full time
About the Role:

We are seeking an experienced Laundry Attendant to join our housekeeping team at Mandarin Oriental Hotel Group. The successful candidate will be responsible for ensuring the high-quality cleaning and pressing of guest laundry, uniforms, and linens, and will have excellent communication and organizational skills.

Key Responsibilities:
  • Deliver Exceptional Laundry Services: Deliver high-quality laundry services to our guests and colleagues, ensuring that all garments, uniforms, and linens are cleaned, pressed, and presented according to the highest standards.
  • Manage Uniforms and Linens: Sort, clean, press, and distribute colleague uniforms and linens as per care instructions, handling uniform repairs and tailoring as needed.
  • Operate Laundry Machinery: Confidently operate various laundry machinery, ensuring all equipment is used according to safety guidelines and maintenance schedules.
  • Conduct Inventory Checks: Assist during linen and uniform inventory checks, maintaining accurate records and ensuring that all items are stored hygienically and in good condition.
  • Respond to Guest Requests: Respond to guest laundry requests promptly and professionally, ensuring timely delivery of cleaned items to guest rooms, and handle guest complaints with care, escalating issues to management when necessary.
Requirements:
  • Experience: A minimum of 1 year of experience working in a luxury hotel environment, and a minimum of 1 year of experience in Housekeeping or Laundry in luxury hotels.
  • Education: A Senior High School Diploma or equivalent is required, and a vocational diploma in textiles or hospitality-related subject is an advantage.
Salary:

The estimated salary for this position is $50,000 - $70,000 per annum, depending on experience.



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