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Dining Experience Lead

1 month ago

Woodbridge, Suffolk, United Kingdom PGL Travel Full time
Career Opportunity

PGL Travel invites applications for a Catering Operations Supervisor position. As part of our team, you will be responsible for overseeing daily catering operations, leading a team of catering assistants, and ensuring exceptional guest experiences.

About the Role

  • Supervise a team of catering assistants to deliver outstanding customer service, maintain high food quality, and adhere to strict health and safety protocols.
  • Stay up-to-date with menu offerings, dietary requirements, and allergens to provide accurate guidance to staff.
  • Collaborate with colleagues to drive sales growth, improve operational efficiency, and foster a positive team culture.

Requirements

  • At least three months of experience in a catering role, preferably with a background in team leadership or supervision.
  • Demonstrated expertise in food safety management, compliance, and regulations.
  • Familiarity with handling complex guest requests and maintaining a welcoming atmosphere is essential.

Salary and Benefits

  • A competitive hourly rate of £38 per hour, acknowledging your valuable contribution.
  • A comprehensive benefits package, including 25 days annual leave, paid volunteering days, and access to a wellbeing platform.
  • A range of training and development opportunities to enhance your skills and advance your career.