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Customer Service and Sales Representative

1 month ago

Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our domestic fuel sales team as a Customer Service and Sales Advisor. As a key member of our team, you will play a vital role in delivering exceptional customer service and sales support to our customers.

Key Responsibilities
  • Provide excellent customer service and support to our domestic heating oil customers
  • Identify and meet customer needs through effective sales and account management
  • Work closely with the sales team to achieve sales targets and exceed customer expectations
  • Develop and maintain strong relationships with customers to drive loyalty and retention
  • Contribute to the development and implementation of sales strategies and initiatives
What We Offer
  • Competitive rates of pay
  • Uncapped commission (potential OTE of £500 per month additional to basic salary)
  • Sales incentives to increase earning potential
  • Brand discounts through Certas group scheme
  • 25 days annual leave (plus bank holidays)
  • Buy, Sell, Carry Holiday scheme
  • Life assurance scheme
  • Pension scheme
  • Annual volunteering day
About Certas Energy

Certas Energy is the leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, and more than 80 retail forecourts, we deliver billions of litres of high-quality fuel and associated services to homes and businesses across the UK each year.

We pride ourselves on our strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. Our team is committed to providing industry-leading solutions in liquid fuels, and we strive to make our energy expertise count for all of our customers.