Logistics Branch Director

1 day ago


London, Greater London, United Kingdom Alchemy Global Talent Solutions Full time

Job Description

We are seeking an experienced Removals Branch Manager to join our team in South-West London. As a key member of our leadership team, you will play a crucial role in managing all aspects of the branch, from staff coordination to financial performance.

Salary: £55,000 - £75,000 per annum

Key Responsibilities
  1. Coordinate the day-to-day operations of the removals branch, ensuring efficient delivery of services.
  2. Lead a team of removal operatives, drivers, and administrative staff, promoting effective teamwork and collaboration.
  3. Maintain optimal stock levels, equipment, and vehicle fleet, ensuring seamless branch operations.
  4. Develop and maintain strong relationships with clients, providing exceptional customer service and support.
  5. Manage branch budgets, ensuring financial targets are met and exceeded.
  6. Organise and schedule jobs, optimising resource allocation and reducing costs.
  7. Implement and uphold health and safety regulations, ensuring a safe working environment.
  8. Recruit, train, and mentor staff, enhancing their skills and knowledge.
  9. Handle customer complaints and issues promptly and professionally.
  10. Report regularly on branch performance and key metrics, driving business growth and improvement.

Requirements:

  1. Proven experience in a leadership or management role within the removals or logistics industry.
  2. Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  3. Strong organisational and time-management abilities, with a focus on efficiency and productivity.
  4. Sound financial acumen, with experience managing budgets and achieving financial targets.
  5. In-depth knowledge of health and safety regulations within the removals industry.
  6. Exceptional customer service and communication skills, with a focus on building strong client relationships.

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