Logistics Branch Director
1 day ago
Job Description
We are seeking an experienced Removals Branch Manager to join our team in South-West London. As a key member of our leadership team, you will play a crucial role in managing all aspects of the branch, from staff coordination to financial performance.
Salary: £55,000 - £75,000 per annum
Key Responsibilities- Coordinate the day-to-day operations of the removals branch, ensuring efficient delivery of services.
- Lead a team of removal operatives, drivers, and administrative staff, promoting effective teamwork and collaboration.
- Maintain optimal stock levels, equipment, and vehicle fleet, ensuring seamless branch operations.
- Develop and maintain strong relationships with clients, providing exceptional customer service and support.
- Manage branch budgets, ensuring financial targets are met and exceeded.
- Organise and schedule jobs, optimising resource allocation and reducing costs.
- Implement and uphold health and safety regulations, ensuring a safe working environment.
- Recruit, train, and mentor staff, enhancing their skills and knowledge.
- Handle customer complaints and issues promptly and professionally.
- Report regularly on branch performance and key metrics, driving business growth and improvement.
Requirements:
- Proven experience in a leadership or management role within the removals or logistics industry.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong organisational and time-management abilities, with a focus on efficiency and productivity.
- Sound financial acumen, with experience managing budgets and achieving financial targets.
- In-depth knowledge of health and safety regulations within the removals industry.
- Exceptional customer service and communication skills, with a focus on building strong client relationships.
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