Customer Service Team Member
3 days ago
Job Title: Customer Service Team Member
Job Reference: #J-18808-Ljbffr
Fife Sports and Leisure Trust is seeking an enthusiastic and experienced individual to join our team as a Customer Service Team Member. This exciting role involves providing exceptional customer service, responding to enquiries, and managing reception duties.
Key Responsibilities:
- To provide professional, friendly, and welcoming service to customers and visitors.
- To handle cash transactions and maintain accurate records.
- To manage bookings for facilities, courses, and events using a computerised system.
- To process memberships and maintain databases.
- To perform administrative tasks such as filing, photocopying, and word processing.
Requirements:
- 4 National 5 qualifications or equivalent, including English and Numeracy subjects.
- A Basic Disclosure certificate through Disclosure Scotland.
- Direct experience working with the public and extensive reception experience in a similar office environment.
- Sound knowledge of IT, Microsoft Office, and numeracy skills.
- Ability to exercise judgement and make decisions, communicate effectively, and work as part of a team.
We offer a competitive salary of £25,000 per annum and a range of benefits, including opportunities for training and development.
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