Customer Service Team Member

3 days ago


Saint Andrews, Fife, United Kingdom Fife Sports and Leisure Trust Full time

Job Title: Customer Service Team Member

Job Reference: #J-18808-Ljbffr

Fife Sports and Leisure Trust is seeking an enthusiastic and experienced individual to join our team as a Customer Service Team Member. This exciting role involves providing exceptional customer service, responding to enquiries, and managing reception duties.

Key Responsibilities:

  • To provide professional, friendly, and welcoming service to customers and visitors.
  • To handle cash transactions and maintain accurate records.
  • To manage bookings for facilities, courses, and events using a computerised system.
  • To process memberships and maintain databases.
  • To perform administrative tasks such as filing, photocopying, and word processing.

Requirements:

  • 4 National 5 qualifications or equivalent, including English and Numeracy subjects.
  • A Basic Disclosure certificate through Disclosure Scotland.
  • Direct experience working with the public and extensive reception experience in a similar office environment.
  • Sound knowledge of IT, Microsoft Office, and numeracy skills.
  • Ability to exercise judgement and make decisions, communicate effectively, and work as part of a team.

We offer a competitive salary of £25,000 per annum and a range of benefits, including opportunities for training and development.



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