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Customer Service Representative

1 month ago

Poole, Poole, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and requests in a timely and professional manner
  • Efficiently process customer transactions, including handling cash, credit card payments, and operating a cash register
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs
  • Participate in visual merchandising and store displays to promote products and drive sales

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career progression and professional development
  • A supportive and collaborative team environment

Requirements

  • Experience working in a fast-paced retail environment
  • Excellent customer service skills and ability to work effectively with customers
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
  • Ability to lift and move stock, and work in a physically demanding environment

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you