Reliability Solutions Account Manager

4 weeks ago

Glasgow, Glasgow City, United Kingdom Copeland Full time

At Copeland, we are seeking an experienced Account Manager to lead our efforts in growing and maintaining our install base clients for Reliability Solutions in Scotland. This role offers an outstanding opportunity to work with a proven leader in the industry, applying your expertise to build flawless customer experiences and drive business growth.

Key Responsibilities:

  • Develop and maintain a solid understanding of available market and business opportunities for Reliability Solutions.
  • Enhance territory planning to improve efficiency and customer-facing selling activities.
  • Identify new and actively engage with existing customers within the sales territory by promoting outstanding product solutions and deploying effective sales strategies.
  • Maintain and increase the customer base by developing, aligning and supporting the relations between all levels of Copeland's and the Customer's organisations.
  • Understand the customer business drivers and goals.
  • Cultivate new customer relationships for the Reliability Solutions portfolio to increase the regional install base.
  • Continuously forecast the territory expectations and update the CRM funnel opportunities for the monthly POR dedication discussions.
  • Actively collaborate with Regional Business teams to support a One Copeland approach to opportunities to grow the install and new business for Reliability Solutions and Systems & Software.
  • Liaise with internal and external sales teams in product knowledge sharing, planning and execution activities to continuously improve the knowledge of our portfolio.
  • Ethically acquire market intelligence to effectively position Reliability Solutions at the highest winning margin.
  • Maintain the necessary level of personal skills and knowledge to be proficient in discussing maintenance, availability, and reliability with high-level customer contacts.

Requirements:

  • Demonstrated ability to communicate well across a matrix organisation.
  • Experience of using product and business systems and standard business reporting tools, for example, Oracle and CRM systems.
  • Significant direct sales experience in industrial sales.
  • Knowledge and proficiency in the plant automation industry, particularly in Plant Asset Maintenance and Reliability (CBM) strategies.
  • Demonstrate successful results in solution selling.
  • Experience in developing and growing an account in a large geographical sales territory.
  • Computer literacy essential with proficiency in Microsoft Office applications; Excel, Word, and PowerPoint
  • Live within a reasonable daily commutable distance to the Sales Territory.

Preferred Qualifications:

  • Educated to HNC/Degree level in an engineering field or equivalent

We believe that collaboration drives innovation. Our team is dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development, we strive to create a workplace that is supportive and rewarding.

Our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.

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