Housekeeping Supervisor
3 weeks ago
Location: St Andrews, Fife
Contract: Full-time, Permanent
Job Description
Accomplish Excellence in Housekeeping
As a key member of our Housekeeping team, you will play a vital role in delivering exceptional guest experiences. Your ability to lead and motivate a team of Room Attendants will be crucial in ensuring our high standards of cleanliness and luxury are consistently met.
In this dynamic role, you will work closely with our Executive Housekeeper to oversee the day-to-day operations of the Housekeeping department. Your focus will be on providing a personalized, luxury experience for our guests, anticipating their every need and delivering a clean, comfortable space that exceeds their expectations.
Key Responsibilities:
- Supervise a large team of Room Attendants to achieve our high standards of cleanliness and luxury
- Deliver daily briefings with the Room Attendant team, highlighting VIPs and setting daily initiatives
- Enhance your attention to detail to help drive cleanliness and presentation results
- Develop your communication skills and liaise with other departments in the hotel, helping to deliver smooth service to all guests
- Inspect guest rooms, focusing on providing unique and memorable experiences for our guests
- Coach Room Attendants throughout the daily operation, providing feedback to enhance the quality of their work
Requirements:
- A warm and caring personality; previous housekeeping experience is an asset
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Excellent organizational skills and time management
What We Offer:
- Competitive salary
- Staff shuttle service to/from St Andrews
- Complimentary staff canteen
- 50% off dining in our Food and Beverage outlets
- Employee rates for Spa treatments and green fees
- Access to gym and pool services
- Growth opportunities
- On-the-job training
- Regular social events
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