Claims Handler

7 days ago


Leicester, Leicester, United Kingdom Hastings Direct Full time

Job Summary:

We are seeking a skilled Claims Handler to join our team at Hastings Direct. As a Claims Handler, you will play a crucial role in investigating and resolving third-party property damage claims.

Key Responsibilities:

  • Investigate and assess third-party property damage claims, gathering relevant information and evidence.
  • Liaise with external parties, such as claimants, solicitors, and other insurance companies, to negotiate and settle claims.
  • Analyse policy documentation to determine coverage and applicability.
  • Manage a caseload of claims while ensuring adherence to company guidelines and regulatory standards.
  • Keep accurate and up-to-date records of claims activities using the company's systems.

Requirements:

  • Prior experience in liability investigations and negotiations, ideally within an insurance or legal context.
  • Strong analytical skills to assess claims and determine liability and settlement amounts.
  • Exceptional organizational skills to manage multiple claims simultaneously while meeting deadlines.
  • Proficiency in using computer systems and relevant software applications.

What We Offer:

  • Attractive salary based on experience.
  • Flexible working approach, including hybrid working options.
  • Competitive bonus scheme.
  • Physical and financial wellbeing support.
  • Mental wellbeing programme.

About Us:

Hastings Direct is a leading insurance provider, committed to delivering excellent customer service and providing a supportive work environment for our employees.


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