IT Infrastructure Manager

2 days ago

Chobham, Surrey, United Kingdom In Technology Group Full time
About the Role
In Technology Group, we are seeking an experienced IT Helpdesk Manager to join our team in Chobham. As a key member of our technical operations team, you will be responsible for ensuring all systems run smoothly and efficiently. You will develop strategies for system security and reliability, and stay up-to-date on the latest technologies.

The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience.

Key Responsibilities
  • Manage a team of skilled engineers to deliver exceptional IT services.
  • Monitor and track Key Performance Indicators (KPIs) to assess service quality and identify areas for improvement.
  • Develop and maintain strong relationships with clients, proactively addressing and resolving issues.
  • Work closely with internal technical teams to provide customized IT solutions.
  • Efficiently manage budgets and resources to achieve cost-effective service delivery.

What We Offer
A competitive salary, opportunities for career growth and development, and a collaborative work environment.

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