Food and Beverage Team Member

1 week ago

Holywood, United Kingdom Hastings Hotels Full time
About the Role

We are seeking a reliable and enthusiastic person to join our Zest Juice Bar Team at the exclusive Culloden Estate and Spa. As a Food and Beverage Assistant, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality.

Key Responsibilities
  • Serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met.
  • Maintain the cleanliness and presentation of the service areas according to Hastings Standards.
  • Ensure all cash, charges, floats, and till procedures are carried out correctly.
  • Greet guests and respond to their queries.
  • Ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
  • Maintain the security of stock areas and report any breaches.
  • Be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
  • Deal with guest concerns politely and efficiently, reporting them to the Supervisor/Manager on duty.
  • Work effectively with colleagues to ensure a harmonious working environment.
About You

We would love you to have some similar previous experience, but this is not essential as our Food and Beverage Team will provide you with full training. You must have a good command of the English language, be educated to GCSE level or equivalent, and have excellent communication and basic numeracy skills.

About the Company

Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant, and a luxury spa. We value our people and offer a range of benefits, including free staff meals, employee discounts, cash and credit card tips, 29 days holiday plus your birthday, and opportunities for career progression and development.

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