Malmaison Hotel Operations Manager

1 week ago


York, York City, United Kingdom MHDV Full time

Hotel Operations Management Opportunity

We are seeking an experienced Duty Manager to join our team at Malmaison. As a key member of our hotel operations management team, you will be responsible for ensuring the smooth day-to-day running of our hotel.

The successful candidate will have previous experience working in a fast-paced hospitality environment, with a strong focus on delivering exceptional customer service and managing a team of staff.

Salary: £25,000 - £35,000 per annum

Job Description:

This exciting role will involve managing multiple departments within the hotel, including front office and food and beverage operations. You will work closely with our head of department and other senior team members to ensure that all areas of the hotel are running efficiently and effectively.

As a Duty Manager, you will be responsible for ensuring that all customer-facing areas of the hotel are well-maintained and that high standards of customer service are consistently delivered. You will also be involved in managing a team of staff, providing guidance and support as needed.

Required Skills and Qualifications:

  • Previous experience working in a hospitality environment
  • Proven track record of delivering exceptional customer service
  • Strong leadership and team management skills
  • Ability to work under pressure and manage multiple tasks simultaneously

Benefits:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A fun and supportive work environment
  • Opportunities for career progression and professional growth

Others:

  • Fully funded apprenticeship programmes
  • Cycle to work scheme
  • Healthcare cash plans
  • Referral schemes


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