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Automotive Service Advisor
2 months ago
Our client, a reputable dealership in the Fareham Area, is seeking an experienced Service Advisor to join their team. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring a seamless experience for clients, and working closely with the service team to deliver high-quality results.
Key Responsibilities:- Provide excellent customer service, responding to client inquiries and resolving issues in a timely and professional manner.
- Work closely with the service team to ensure efficient and effective service delivery, meeting or exceeding customer expectations.
- Develop and maintain strong relationships with clients, understanding their needs and preferences to deliver personalized service.
- Stay up-to-date with industry developments, product knowledge, and technical skills to provide expert advice and guidance to clients.
- Collaborate with colleagues to achieve team goals, promoting a positive and supportive work environment.
- Rewarding loyalty with up to 33 days holiday per annum.
- Access to a company platform offering colleagues hundreds of perks and discounts.
- Discounts on new and used vehicle purchases, servicing, and repairs for colleagues and their families.
- An extra paid day off each year for family/celebratory events.
- A paid day off on your birthday.
- Death in Service benefit of 4 x salary.
- Workplace pension scheme with enhanced employer contributions.
- Cycle to Work bike purchase scheme through salary exchange.
- Comprehensive in-house training with our dedicated training department.
