Sales Support Advisor
3 weeks ago
We are seeking a skilled Sales Support Advisor to join Workshop Recruitment. The ideal candidate will have experience in securing and processing orders over the telephone, webchat, and via email.
Main Duties
- Provide exceptional customer service over the phone, webchat, and email
- Secure orders by converting calls into confirmed orders
- Process orders and bookings with accuracy
- Handle customer enquiries and queries
- Upsell products and services to maximise orders
- Take payment details and process payments
Requirements
- Excellent telephone manner with a friendly, polite, and professional attitude
- Strong communication, interpersonal, and IT skills
- Excellent attention to detail for accurate information
- Good understanding of the sales process
- Organisation skills with the ability to use initiative
- Reliability, flexibility, and adaptability
- Hardworking and conscientious attitude
About Workshop Recruitment
Workshop Recruitment is a leading recruitment agency providing top talent to the logistics and construction industry.
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