Office Services Coordinator

3 weeks ago


Canterbury, Kent, United Kingdom NHS Full time
About the Role

We are seeking a highly skilled and experienced Office Services Associate, Sr to join our team at East Kent Hospitals University NHS Foundation Trust. This is an exciting opportunity to work in a fast-paced and dynamic environment, supporting the Outpatient Service Team in delivering exceptional patient care.

The successful candidate will be responsible for leading a team of Senior Administrators and Assistant Administrators in the operational delivery and clinical governance of Outpatient Services. This will involve working closely with the PSC Supervisors to ensure the smooth running of the service, patient experience, and administrative pathways and processes.

Key Responsibilities
  • Support the PSC Supervisors in leading a team of Senior Administrators and Assistant Administrators
  • Contribute to the development and implementation of administrative pathways and processes
  • Work closely with the Outpatient Service Team to ensure the smooth running of the service
  • Provide exceptional patient care and support
  • Collaborate with other teams to ensure effective communication and coordination
Requirements
  • Experience of working in a customer service environment
  • Knowledge of NHS and a minimum of 2 years' experience of using a Patient Administration System (PAS)
  • Excel skills, including setting up spreadsheets and updating reports
  • Ability to work in a fast-paced and dynamic environment
  • Excellent communication and interpersonal skills
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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