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Customer Service Representative

2 months ago

Lichfield, Staffordshire, United Kingdom Wickes Building Supplies Limited Full time
Wickes is a dynamic and inclusive workplace where we value the contributions of our colleagues. Our culture is built on a determination to succeed and a passion for excellence. If you're a motivated individual who thrives in a fast-paced environment, we'd love to hear from you.

The Role...

As a key member of our team, you'll play a vital role in delivering exceptional customer experiences. Your focus will be on ensuring that every customer interaction is positive and memorable. This will involve providing helpful and friendly support, resolving issues efficiently, and promoting our products and services. You'll work closely with colleagues to achieve our goals and contribute to a positive store environment.

About You...

We're looking for someone who is passionate about delivering outstanding customer service. Ideally, you'll have experience working in a similar role and be confident in your ability to provide a high level of support. You'll be a team player who is comfortable working in a fast-paced environment and is able to adapt to changing situations.

What We Offer...

We're committed to supporting your growth and development. You'll have access to fantastic learning and development opportunities, as well as a benefits package that includes:
  • Competitive bonus
  • Save-as-you-earn scheme
  • Contributory pension scheme
  • Colleague discount
  • Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
We're proud of our wellbeing strategy, which includes an Employee Assistance Programme, financial education & loans, and access to parental, menopause, and fertility support. We aim to create an inclusive workplace where colleagues' wellbeing is at the heart of everything we do. If you're interested in flexible working, please let us know when you apply and we can discuss this further.

Apply Now

* Salary dependent on age.

Vacancy Reference # 47161