IT Service Desk Technician

3 days ago


Leicester, Leicester, United Kingdom This is an IT support group Full time
Responsibilities
  • Serve as 1st Line support within the Helpdesk team, providing timely and effective resolution to customer queries.
  • Promote and maintain a high quality, professional service-oriented company image among clients.
  • Collaborate with Professional Services teams to provide pro-active support, assisting with remote upgrades, implementations, and updates to the internal knowledge base.


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