Technical Support Specialist

5 days ago


Leicester, Leicester, United Kingdom Flogas Britain Ltd Full time

We are seeking a Technical Support Specialist to join our Service Desk team at Flogas Britain Ltd. As a key member of our team, you will be responsible for responding to user enquiries, assessing problems and issues with IT equipment and applications, and providing solutions to resolve these issues.

Job Description:
  • Provide exceptional customer service by responding promptly to user enquiries.
  • Collaborate with other IT department personnel to ensure seamless issue resolution.
Requirements:
  • Demonstrated ability to communicate effectively with users.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
Benefits:
  • We offer a competitive salary package, including 25 days holiday plus statutory leave.
  • Pension scheme with 5% employer contribution.
  • Life assurance up to 4 times salary.
  • Health Cash plan worth up to £900 per year.

We value diversity and inclusion in the workplace and encourage applications from all candidates.



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