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Merchant Branch Manager
2 months ago
About Us
Pink's Windows Brentwood - Franklin is a leading provider of innovative solutions for the construction industry. We're committed to delivering exceptional customer service and premier products to our clients.
The Role
We're seeking a highly skilled and experienced Merchant Branch Manager to join our team. As a key member of our sales team, you will be responsible for building strong relationships with customers, providing expert assistance with their hire needs, and promoting our products and services.
Key Responsibilities
- Independently manage the HSS dedicated area within our partnering builder's merchant, providing expert assistance to customers with their hire needs while actively seeking opportunities to upsell and cross-sell products and services.
- Cultivate and maintain strong relationships with customers to secure repeat business and long-term loyalty.
- Promote the branch to increase trade sales growth.
- Meet and exceed sales targets with a customer-focused approach.
Requirements
- Experience in construction products/equipment and have previously held a similar managerial/supervisor position in builder's merchant or a related business.
- Strong commercial acumen with awareness of the current market.
- Proven ability to consistently meet and exceed performance targets, prioritise tasks and consistently meeting deadlines with a strong focus on finding solutions.
- Commitment to continuous learning and expanding product expertise.
- Dedication to delivering exceptional customer service.
- Highly adaptable, self-motivated, and resourceful.
- Excellent organisational abilities, with a talent for balancing workloads and meeting service demands.
Working Pattern
Monday to Friday 7:30am until 16:30pm and Saturday 8:00am until 12:00pm (with an accumulative extra day off during the week for every 2 Saturday shifts worked).
What We Offer
- 28 days holiday entitlement (including bank holidays)
- Additional holiday buy scheme
- Access to exclusive discounts on equipment rentals, car lease, and retail purchases
- Life assurance twice your annual salary
- Healthcare and wellbeing platforms with 24/7 access to GPs
- Personalised career development
Why Join Us
We celebrate diversity and inclusivity, and we're committed to creating a workplace where everyone can thrive. We're proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and succeed within our workforce.
