Wealth Advice Evaluator

2 weeks ago

Swindon, Swindon, United Kingdom The Openwork Partnership Full time
The Opportunity

As a Wealth Advice Evaluator at The Openwork Partnership, you will play a crucial role in ensuring the quality and compliance of pension and investment advice. Your primary responsibility will be to review both the advice and the Suitability Report, providing feedback to advisers and suggested improvements, where necessary.


Key Accountabilities:
  • Assess client files in accordance with the business and regulatory standards fully utilising the checklists in place for audit control.
  • Achievement of productivity measures which ensures overall team achievement of service level agreements.
  • Effective management of case pipeline, including outstanding queries with adviser.
  • Record the results of the assessment accurately and concisely.
  • Be a positive role model, committed to embedding The Openwork Partnership's behaviours.
  • Provide courteous and consistent support to team members, advisers, and supervisors to improve quality.
  • Work effectively with the appropriate Operations, Contract Services and Compliance teams to improve advice quality across the partnership.
  • Escalation of Exceptions and Trends.
  • Timely reporting of potential breaches and unsuitable advice.

What You Will Need to Succeed:
  • A Level 4 Diploma in Financial Planning (with completed R04 exams or equivalent).
  • A good understanding of pension and investment products.
  • Previous experience of proactively managing a pipeline.
  • Previous experience of dealing with adviser and providers.
  • Knowledge of Pensions & Investment products, including safeguarded Benefits, SIPPs, and Pension Crystallisation.
  • A good understanding of Financial Conduct Authority requirements for pension and investment transfers.
  • Awareness of Financial Conduct Authority, Treating Customers Fairy principles and general advice process.
  • Familiar with The Openwork Partnership adviser and network and/or other networks.
  • Strong IT skills, particularly with how to use MS Office, particularly Word and Excel.
  • Sound judgement skills, ensuring impartiality and consistency.
  • Good problem solving, analytical and decision making.
  • Able to express ideas and opinions to influence others and confront issues.
  • Ability to communicate, listen and negotiate effectively at a variety of levels using various mediums.
  • Able to work well as an individual and part of a wider team.
  • Time management, planning, prioritising and organisation skills.
  • An attention to detail combined with high accuracy.
  • Flexible in approach, can handle high work and associated pressures due to service level agreement delivery.

Why Us?
We're a dynamic, fast-paced and growing business with huge ambition. We believe this is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in the development of our people, continuously striving to give them the platform to reach their full potential. We're also very proud of our culture, having placed in the Top 100 Best Companies to work for again in 2022. The Openwork Partnership values and respects individuality and we are committed to building an inclusive culture and environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it. On top of offering a modern workplace with bags of development opportunities, we also offer a highly attractive benefits package to reward you for your hard work. This includes a competitive base salary, annual bonus, enhanced pension, critical illness cover, income protection and a range of other flexible benefits.

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