Wealth Advice Specialist

17 hours ago

Swindon, Swindon, United Kingdom The Openwork Partnership Full time
Join Our Team as a Wealth Advice Assessor

We are seeking a highly skilled and experienced Wealth Advice Assessor to join our team at The Openwork Partnership. As a key member of our team, you will play a crucial role in ensuring the quality and compliance of pension and investment advice.

About the Role

This is a hybrid role, based 2/3 days a week in our Swindon office. You will be responsible for reviewing client files, ensuring compliance with regulatory standards, and providing feedback to advisers and suggested improvements, where necessary.

Key Responsibilities
  • Assess client files in accordance with business and regulatory standards, utilizing checklists for audit control.
  • Achieve productivity measures to ensure overall team achievement of service level agreements.
  • Effectively manage case pipelines, including outstanding queries with advisers.
  • Record assessment results accurately and concisely.
  • Provide courteous and consistent support to team members, advisers, and supervisors to improve quality.
  • Work effectively with Operations, Contract Services, and Compliance teams to improve advice quality across the partnership.
  • Escalate exceptions and trends.
  • Timely report potential breaches and unsuitable advice.
Requirements
  • Level 4 Diploma in Financial Planning (with completed R04 exams or equivalent).
  • Good understanding of pension and investment products.
  • Previous experience of proactively managing a pipeline.
  • Previous experience of dealing with advisers and providers.
  • Knowledge of Pensions & Investment products, including safeguarded Benefits, SIPPs, and Pension Crystallisation.
  • Good understanding of Financial Conduct Authority requirements for pension and investment transfers.
  • Awareness of Financial Conduct Authority, Treating Customers Fairly principles, and general advice process.
  • Familiar with The Openwork Partnership adviser and network, and/or other networks.
  • Strong IT skills, particularly with MS Office, particularly Word and Excel.
  • Sound judgement skills, ensuring impartiality and consistency.
  • Good problem-solving, analytical, and decision-making skills.
  • Able to express ideas and opinions to influence others and confront issues.
  • Ability to communicate, listen, and negotiate effectively at various levels using various mediums.
  • Able to work well as an individual and part of a wider team.
  • Time management, planning, prioritizing, and organization skills.
  • An attention to detail combined with high accuracy.
  • Flexible in approach, able to handle high work and associated pressures due to service level agreement delivery.
What We Offer
  • Competitive base salary.
  • Annual bonus.
  • Enhanced pension.
  • Critical illness cover.
  • Income protection.
  • Death in service.
  • 25 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days.
  • A range of other flexible benefits, including private medical insurance, dental insurance, and more.
Why Choose Us?

We are a dynamic, fast-paced, and growing business with huge ambition. We believe this is all made possible by the brilliant people who are part of The Openwork Partnership family. We are investing heavily in the development of our people, continuously striving to give them the platform to reach their full potential.

We are also very proud of our culture, having placed in the Top 100 Best Companies to work for again in 2022. The Openwork Partnership values and respects individuality and is committed to building an inclusive culture and environment where you can balance a successful career with your commitments and interests outside of work.

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