Customer Service Representative

1 day ago

Harrogate, North Yorkshire, United Kingdom Lidl in Deutschland Full time

About the Role

We're looking for a talented and enthusiastic Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you'll play a vital role in delivering exceptional customer service and ensuring our stores run smoothly.

Key Responsibilities

  • Provide excellent customer service, answering questions and resolving queries in a friendly and professional manner
  • Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment
  • Work collaboratively with colleagues to achieve sales targets and maintain high standards of customer service
  • Proactively identify opportunities to improve customer satisfaction and implement solutions
  • Contribute to the success of the store by participating in visual merchandising, stock management and other tasks as required

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount and a pension scheme
  • Opportunities for career progression and professional development
  • A supportive and inclusive work environment, with a focus on teamwork and collaboration

Requirements

  • Experience working in a fast-paced environment, preferably in retail or customer service
  • Excellent communication and interpersonal skills, with a positive attitude and a passion for delivering exceptional customer service
  • Flexibility to work a variety of shifts, including early mornings, evenings and weekends
  • A commitment to maintaining high standards of customer service and store presentation

Why Join Lidl?

We're a dynamic and forward-thinking company, committed to delivering exceptional customer service and providing our employees with opportunities for growth and development. If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we'd love to hear from you.

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