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Customer Service Representative
1 month ago
About the Role
We're looking for a talented and enthusiastic Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you'll play a vital role in delivering exceptional customer service and ensuring our stores run smoothly.
Key Responsibilities
- Provide excellent customer service, answering questions and resolving queries in a friendly and professional manner
- Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment
- Work collaboratively with colleagues to achieve sales targets and maintain high standards of customer service
- Proactively identify opportunities to improve customer satisfaction and implement solutions
- Contribute to the success of the store by participating in visual merchandising, stock management and other tasks as required
What We Offer
- A competitive hourly pay rate, with additional pay for bank holidays and nights
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount and a pension scheme
- Opportunities for career progression and professional development
- A supportive and inclusive work environment, with a focus on teamwork and collaboration
Requirements
- Experience working in a fast-paced environment, preferably in retail or customer service
- Excellent communication and interpersonal skills, with a positive attitude and a passion for delivering exceptional customer service
- Flexibility to work a variety of shifts, including early mornings, evenings and weekends
- A commitment to maintaining high standards of customer service and store presentation
Why Join Lidl?
We're a dynamic and forward-thinking company, committed to delivering exceptional customer service and providing our employees with opportunities for growth and development. If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we'd love to hear from you.
