Service Manager Role

3 days ago


Preston, Lancashire, United Kingdom Consensus Full time

About Us

At Consensus, we pride ourselves on being a community of amazing people dedicated to inspiring and empowering individuals with learning disabilities, autism, and complex needs. As a Registered Service Manager, you will lead our team in Preston, supporting adults with learning disabilities, autism, and other complex needs.

The Role

We are seeking a self-starter to join our team as a Service Manager at Black Bull, our brand-new residential living service in the heart of the local community. You will be responsible for ensuring the service runs smoothly, achieving quality excellence, and encouraging personal growth & development of the team.

Your Responsibilities

  1. Enable the people we support to lead a fulfilling life and maximise their independence.
  2. Prioritise the wellbeing of the team and provide them with the necessary tools and opportunities to excel.
  3. Ensure the service is run efficiently and responsibly, balancing budget with excellent quality.
  4. Effectively manage financial performance and control resources appropriately.
  5. Promote quality assurance, working towards legal, clinical, statutory, and organisational obligations.
  6. Ensure full and accurate reporting of management information.
  7. The role requires registration with the Care Quality Commission (CQC).

Our Benefits

We are a certified Great Place to Work and one of the UK's Best Workplaces for Women. You will enjoy:

  1. A discretionary 10% annual bonus scheme.
  2. An additional two days' annual leave each year through our holiday purchase scheme.
  3. Recognition & Rewards, including long service awards and a recognition platform.
  4. Supporting your personal and professional growth with Consensus Academy.
  5. Life Assurance, benefitting twice your annual salary.
  6. Wagestream, allowing you to withdraw a percentage of your wages before payday.
  7. Discounts from over 150 retailers through our employee benefits platform.
  8. Health & Wellbeing, including our Employee Assistance Programme and Mental Health First Aiders.

About You

To succeed in this role, you will need:

  1. Experience working with those with Learning Disabilities or complex behaviours.
  2. An experienced background in Supported Living or Residential Services.
  3. A minimum of a Level 3 qualification in Health & Social Care, with support and training towards Level 4 and 5 available.
  4. Strong leadership, interpersonal, and communication skills.
  5. Confidence, flexibility, and efficiency, with a willingness to work on a shift basis and be on call when required.
  6. A commitment to providing person-centred care that provides equitable opportunities to all those you're working for.


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