CCTV Monitoring and Leadership Specialist

2 days ago


East Sheen, Greater London, United Kingdom Blue Octopus Recruitment Ltd Full time

About Us:

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We are Blue Octopus Recruitment Ltd, a disability confident employer committed to fostering a culture where inclusivity is embedded in our ways of working. We are dedicated to creating a workplace that reflects the diverse communities we serve, where everyone feels valued, respected, and proud to bring their authentic selves to work.

Job Title: CCTV Monitoring Team Leader

Estimated Salary: £40,000 - £50,000 per annum

We are seeking a highly skilled CCTV Monitoring Team Leader to join our team and lead the delivery of an exceptional Anti-Social Behaviour Service. As a key member of our team, you will be responsible for managing a team of ASB Officers, supervising and supporting them in handling ASB cases, and monitoring and managing team performance to achieve KPIs and customer service standards.

Key Responsibilities:

  1. Manage the team to deliver an exceptional ASB Service
  2. Supervise and support ASB Officers in handling ASB cases, providing coaching and guidance on complex matters
  3. Monitor and manage team performance to achieve KPIs and customer service standards
  4. Build and maintain partnerships with internal teams and external stakeholders, including local authorities, police, and community organisations
  5. Oversee the effective use of specialist equipment such as mobile CCTV and noise monitors

Requirements:

  • Proficiency in Microsoft Office and performance monitoring systems
  • Track record of managing performance and delivering against KPIs
  • Experience in preparing legal documentation and attending court is desirable

Benefits:

  • A fantastic pension scheme
  • Life assurance
  • Great holidays
  • An award-winning flexible benefits package


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