CCTV Monitoring and Leadership Specialist
2 days ago
About Us:
">We are Blue Octopus Recruitment Ltd, a disability confident employer committed to fostering a culture where inclusivity is embedded in our ways of working. We are dedicated to creating a workplace that reflects the diverse communities we serve, where everyone feels valued, respected, and proud to bring their authentic selves to work.
Job Title: CCTV Monitoring Team Leader
Estimated Salary: £40,000 - £50,000 per annum
We are seeking a highly skilled CCTV Monitoring Team Leader to join our team and lead the delivery of an exceptional Anti-Social Behaviour Service. As a key member of our team, you will be responsible for managing a team of ASB Officers, supervising and supporting them in handling ASB cases, and monitoring and managing team performance to achieve KPIs and customer service standards.
Key Responsibilities:
- Manage the team to deliver an exceptional ASB Service
- Supervise and support ASB Officers in handling ASB cases, providing coaching and guidance on complex matters
- Monitor and manage team performance to achieve KPIs and customer service standards
- Build and maintain partnerships with internal teams and external stakeholders, including local authorities, police, and community organisations
- Oversee the effective use of specialist equipment such as mobile CCTV and noise monitors
Requirements:
- Proficiency in Microsoft Office and performance monitoring systems
- Track record of managing performance and delivering against KPIs
- Experience in preparing legal documentation and attending court is desirable
Benefits:
- A fantastic pension scheme
- Life assurance
- Great holidays
- An award-winning flexible benefits package
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