Claims Handler Trainee

2 weeks ago


Great Malvern, Worcestershire, United Kingdom Balens Specialist Insurance Brokers Full time
Job Title: Trainee Claims Handler

We are seeking a highly motivated and organized individual to join our Claims Department as a Trainee Claims Handler. As a key member of our team, you will provide administrative support to our Claims Handlers and play a vital role in delivering exceptional customer service to our clients.

Key Responsibilities:
  • Update calls and information on our Administration System (BAS) as directed by Claims Handlers.
  • Liaise with insurers as directed by Claims Handlers.
  • Set up new claims on the system.
  • Investigate claims and request relevant documentation.
  • Understand policy wordings and how a policy will respond to a claim.
  • Chase diary entries for documentation to ensure timely resolution of claims.
About Us:

Balens Specialist Insurance Brokers is a leading insurance broker with a strong presence in the UK and Europe. We pride ourselves on our collaborative culture and commitment to delivering exceptional customer service. As a Trainee Claims Handler, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.

We are looking for someone who is passionate about delivering excellent customer service, has excellent communication skills, and is able to work effectively in a team. If you are a motivated and organized individual who is looking for a challenging and rewarding role, we would love to hear from you.



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